Last updated: 10 January 2026
At MarkNexxLuxe (“we,” “our,” or “us”), accessible from https://marknexxluxe.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you place an order, contact us, or interact with our platforms, we may collect:
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Full name
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Email address
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Phone number
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Shipping and billing address
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Payment-related information (processed securely via third-party providers)
b) Non-Personal Information
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Browser type and version
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IP address
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Device information
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Pages visited and time spent on our website
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill orders
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Communicate with you regarding purchases, inquiries, or promotions
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Improve our website, products, and customer experience
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Manage customer support and resolve issues
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Send marketing and promotional communications (with your consent)
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Comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enhance website functionality
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Analyze website traffic and usage
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Remember user preferences
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
4. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your data only with:
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Trusted third-party service providers (payment processors, delivery partners, analytics providers)
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Legal authorities where required by law or to protect our rights
All third parties are required to protect your information and use it only for the intended purpose.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
6. Your Data Protection Rights
In accordance with the Kenya Data Protection Act, 2019, you have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion of your data
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Object to or restrict processing
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Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.
8. Children’s Information
MarkNexxLuxe does not knowingly collect personal information from children under the age of 18. If you believe a child has provided personal data on our website, please contact us immediately so we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Email: info@marknexxluxe.com
Website: https://marknexxluxe.com